Acceptable Use Policy

This Acceptable Use Policy sets out the rules governing the use of the Abaad website and its services, including engineering and technical services, as well as training programs and services. By accessing, using, or purchasing from the website, you agree to comply with this policy.

1. Acceptance and Scope

This website is operated by Abaad. By accessing the website, using any of its services, or making a purchase, you agree to be bound by this policy and any related terms, conditions, and policies. If you do not agree with this policy, you should not use the website.

2. Eligibility and Account

2.1 You may browse the website without creating an account.
2.2 When registering for an account, purchasing a service, or enrolling in a program, you agree to provide accurate and complete information and to keep such information up to date.
2.3 You may update your account information through your account settings where available.

3. Services and Quotations

3.1 Services are provided in accordance with the applicable order, quotation, program description, or service page, and following successful payment where required.
3.2 The Platform shall exercise reasonable care, skill, and professional diligence in providing its services.
3.3 Delays may occur due to circumstances beyond the Platform’s reasonable control and shall not be considered a breach of its obligations.

4. Pricing and Payment

4.1 All payments shall be made in Saudi Riyals (SAR) unless otherwise agreed in writing.
4.2 Pricing, fees, and applicable taxes shall be displayed on the relevant service, program, quotation, or payment page.
4.3 A deposit or advance payment may be required depending on the nature of the service or program.
4.4 Where payment is made through Tabby, Tamara, or any other installment payment provider, approval and collection procedures shall be subject to the provider’s own terms and policies.
4.5 Payment receipts may be issued upon the Client’s request.

5. Acceptable Use

5.1 Services, facilities, equipment, and materials must be used in accordance with the Platform’s instructions and any applicable safety requirements.
5.2 Users may not copy, reproduce, distribute, publish, share, sublicense, or resell any Platform content, educational materials, documents, media, or resources without prior written consent.
5.3 Users are expected to maintain professional conduct and treat trainers, staff members, service providers, and other participants with respect.
5.4 The Platform reserves the right to remove, suspend, or deny participation to any user who violates safety requirements, engages in inappropriate conduct, or negatively affects the learning or service environment.

6. Intellectual Property

The Client retains ownership of the intellectual property relating to the Client’s project. The Platform may use visual content relating to the project for promotional purposes, provided that it does not disclose confidential technical details or operational mechanisms without the Client’s prior written consent. Educational materials and learning resources are provided for personal learning purposes only and may not be reproduced or distributed without authorization.

7. Third Parties

7.1 The Platform may engage qualified third parties to provide all or part of its services where appropriate.
7.2 Payment transactions are processed through secure third-party payment service providers. Payment information is not stored on the Platform’s servers.
7.3 The website may contain links to external websites or services. Such third parties maintain their own policies and practices, for which the Platform accepts no responsibility.

8. Privacy

The collection, processing, and use of personal information are governed by the Platform’s Privacy Policy.

9. Liability and Disclaimers

9.1 The Platform’s liability shall be limited to the extent permitted by its applicable terms and conditions.
9.2 The Platform shall not be responsible for damage, loss, injury, or harm resulting from the misuse of tools, equipment, materials, facilities, or services.
9.3 In relation to training programs and services, the Platform may provide guidance, mentoring, education, or support; however, it does not guarantee sales, customers, employment opportunities, business success, profits, or any particular outcome.

10. Changes to the Policy and Services

The Platform reserves the right to update this policy and to modify its services, schedules, content, trainers, facilities, or delivery methods. Continued use of the website following the publication of changes constitutes acceptance of those changes.

11. Communications

Communications with the Platform may be conducted through its approved channels, including the website, email at info@abaadsaudi.com, and the official WhatsApp number +966 50 950 6658.

This policy shall be governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising out of or relating to this policy shall be subject to the jurisdiction of the courts of the Kingdom of Saudi Arabia.